Open Hours

Mon - Fri: 7:30am - 10pm
Sat - Sun: 9am - 7pm

Dog Boarding | Struggletown Veterinary Hospital

Dog Boarding

Google Maps location for Struggletown Veterinary Hospital

Struggletown Veterinary Hospital
148 Barker Street
Randwick
NSW 2031

Phone:
(02) 9398 8000

DOG BOARDING

Struggletown reserves the right to refuse admittance to any pet displaying signs of a contagious illness as the health and safety of our boarding pets is extremely important to us. If your pet develops any signs of being unwell at any time prior to coming into boarding, it must be booked in for a consultation with one of our vets, in order to assess health status and suitability for boarding.

Should your pet still be able to stay in our boarding facility but require daily medication this will incur an additional daily charge of $7 whilst the medication needs to be administered.

Should your pet be assessed as unfit for boarding and you are unable to make alternative arrangements for your pet’s care, it may be possible to house your pet in our isolation facility at a cost of double the normal rate per day, dependent on availability.

Should your pet develop any contagious illness during their stay and needs to be transferred to our isolation area, the additional cost of double the normal rate per day will be incurred by the owner.

 

Accommodation

Dogs are housed in indoor runs that measure about 2m long and 1m wide. They sleep on trampoline beds with soft bedding, which we provide. The runs are cleaned out and all bedding changed twice daily. The dog runs are fully air-conditioned in summer and heated in winter.

For the welfare of the dogs as well as our staff, we will no longer be boarding dogs over the weight of 15kgs (no exceptions). This decision was made with the best interests of all involved, so please be understanding of this new policy. For larger dogs we are happy to recommend an alternate facility that can better cope with their size.

We also do NOT board dogs with any history of aggression, or working breed dogs that require exercise beyond our capabilities, so please do not ask. If your dog is deemed unfit to board again at our facility due to inappropriate behaviours, you will be notified of this on discharge.

We will not accept dogs to board for a period of longer than 4 weeks. If you require a stay longer than this, we can provide details of a more suitable facility.

 

Exercise

It is important that your dog is kept active and socialised whilst in boarding. All dogs are given a run for about 30 minutes, three times daily in our large outdoor courtyard. Most dogs are allowed to run with other dogs of a similar size. If your dog has a more solitary nature then it can be run on its own.

Dogs are unable to be walked outside the confines of the veterinary clinic for the safety of the animals as well as insurance and OH&S concerns for our staff. We thank you for your understanding.

 

Food

The dogs in boarding are fed on premium quality dry dog food. Most dogs are fed twice daily unless requested differently. If your dog has special dietary needs then these can easily be accommodated. Please feel free to bring in the diet that your dog most prefers.

If we have to provide wet food because your dog will not eat the dry food provided in kennels, this can be provided at an additional cost of $4 per can of food premium quality food.

Due Occupational health and safety issues for our staff, we cannot allow any raw food feeding while in our boarding facilities.

 

Special care

If your dog has special needs – for example a medical condition – then medication can be given whilst in boarding. There is a medication fee of $7 per day (regardless of how much, or how many times the animals is to be medicated).

If your dog needs any veterinary attention whilst in boarding please advise the nurses when you drop them off and stipulate this on your boarding admission form.

Please mention any medical or behaviour problems your dog has when you drop him or her off so we can provide the best care.

Please ensure to fill out the boarding form stipulating allowance of veterinary care if required while in boarding. IF YOU WILL BE OVERSEAS OR NON-CONTACTABLE DURING YOUR ANIMALS STAY, YOU MUST PROVIDE US WITH AN ALTRENATE CONTACT WHO HAS PERMISSION TO MAKE VETERINARY DECISIONS FOR YOUR ANIMAL on the chance that it is required.

Any dogs over the age of 8 who are not regular patients at Struggletown will require a health check consultation to assess and discuss any possible health concerns at least ONE WEEK prior to boarding. Unfortunately the stress of boarding in a strange environment can sometimes exacerbate underlying conditions that were not noticeable to an owner. A health check minimises the chances of unwanted complications during a boarding visit.

 

Vaccination and Health Care

All dogs with an out of date vaccination status must be fully vaccinated with a C5 vaccination at least two weeks before coming into boarding (no exceptions).

If your dog has regular up to date vaccinations at Struggletown and is due at the time of boarding, we can do it when your dog arrives.

Please ensure your dog has been wormed and treated for fleas before coming in. We can do this if needed. All dogs will be given a single flea tablet called ‘capstar’ on admission to ensure that all animals are flea free before entering our boarding facility. This will be at a cost of $7 to the owner of the cat, and will be on top of normal preventative flea care.

 

Drop-off and Collection

Boarding drop-off and pick-up times will be between the hours of 7:30-9:30am and 4:00-6:30pm on Mon-Fri, and between 9:00-11:00am and 4:00-6:30pm on Sat-Sun. Please allow yourself a 10-15 minutes when you arrive so that the nurses/animal attendants can check your details and ask about any special needs.

Please note the hospital is not open on public holidays so you will need either drop off or pick up your cat on the next non-public holiday day.

 

Fees & Bookings

Dog boarding is $35 per calendar day for dogs under 10kg and $39 per day for dogs 10-15kg. If they are boarding on a public holiday the rate will be $70/$78 on the public holiday.

The full costs for the stay of your dog’s boarding will be required upfront prior to, or on the day of drop-off. There may be additional costs on pick-up depending on your animals stay.

Peak holiday periods (ie, Easter, Christmas, School Holidays) and long weekends will require a non-refundable deposit of $100 to be paid upfront to secure and hold your booking. This amount will be taken off the cost of your dog’s stay when they come.

Upon making a booking at our facility, you will be emailed a copy of your boarding form. This must be signed and returned ASAP along with proof of up to date vaccination status. THE BOOKING CANNOT BE CONFIRMED UNTIL WE HAVE RECEIVED THESE FORMS.

 

Welcome

Thanks for taking the time to read the above, understanding, and complying with our policies. We look forward to having your furry little friend have an amazing time staying here with us.

Accommodation

Dogs are housed in indoor runs that measure about 2m long and 1m wide. They sleep on trampoline beds with soft bedding, which we provide. The runs are cleaned out and all bedding changed twice daily. The dog runs are fully air-conditioned in summer and heated in winter.

Exercise

It is important that your dog is kept active and socialised whilst in boarding. All dogs are given a run for about 30 minutes, three times daily in our courtyard. Most dogs are allowed to run with other dogs of a similar size. If your dog has a more solitary nature then it can be run on its own.

Food

The dogs in boarding are fed on Science diet dry dog food. Most dogs are fed Twice daily unless requested differently. If your dog has special dietary needs then these can easily be accommodated.

Special care

If your dog has special needs – for example a medical condition – then medication can be given whilst in boarding. There is a small extra charge for this. If your dog needs any veterinary attention whilst in boarding please advise the nurses when you drop them off. If your animal develops any problems whilst in boarding then the kennel hands will advise the vet and your animal will be checked.

Please mention any medical or behaviour problems your dog has when you drop him or her off so we can provide the best care.

Vaccination and Health Care

All dogs must be fully vaccinated with a C5 vaccination before coming into boarding at least two weeks before coming into boarding (no exceptions). If your dog is up to date with vaccination and is due at the the time of boarding, we can do it when your dog arrives.

Please ensure your dog has been wormed and treated for fleas before coming in. We can do this if needed.

Drop-off and Collection

You can drop off your pet any time from 7:30am to 9:30pm on weekdays and 9:30am to 6:30pm on weekends. Please allow yourself a few minutes when you arrive so that the nurses can check your details and ask about any special needs. There is no extra charge for collecting your pet late in the evening. Boarding accounts can be fixed up on the collection of your pet.

Fees

Dog boarding is $28 per calendar day for dogs under 10Kg and $34 per day for over 10Kg. We do not take dogs over 15Kg.If they are boarding on a public holiday there is an extra $22 per day surchage ie. $50/$56 per public holiday.

Please note the hospital is not open on public holidays so you will need to either drop off or pick up your dog on the next non public holiday day.