STRUGGLETOWN

VETERINARY HOSPITAL

Struggletown Veterinary Hospital

Struggletown is a modern, friendly, A-class veterinary hospital located in the heart of the Eastern Suburbs of Sydney.

We provide all the help you need to care for your pet, from up-to-date veterinary treatment through boarding, grooming and puppy training.

Covid-19 Info

Updated May 2022

To all of our wonderful clients,

We would like to thank you all for your patience and kindness during this very difficult time as we emerge through this ongoing pandemic. We realise this has been just as hard on you as it has on us, and we really appreciate your patience for the extra time this takes and sometimes unavoidable delays despite our best efforts to run on schedule. However, doing this has allowed us to remain open during this difficult time to be there for your beloved pets in times of need.

As state wide restrictions are easing significantly, we are also changing our protocols, however we will be a little more cautious than some other business due to being in the health industry and the inability to socially distance at times.

As of Monday the 9th of May, please see the guidelines below for our practice covid safe policies. As always these policies must remain fluid and may change based on the current situation.

The Struggletown team.

 

Who are we?

Our motto is “Treating Pets as Part of the Family” and this ethos of pets as a loved and treasured member of the family guides everything we do.

Struggletown is open longer hours to be able to provide you with the service you need, whenever you need it.

Lincoln Institute Leadership Accredited

Employer of Choice 2020

The Lincoln Institute recognises the achievement of attaining and maintaining the highest level of leadership qualification currently available for Veterinary Professionals in Australia and New Zealand.

This means that Dr Antony Kery and Dr Simon Roberts as owners of Struggletown endeavour to provide the best working environment we can to look after all of our staff, so that they are then at the top of their game to provide our clients with the amazing and excellent care that we have always prided ourselves on.

To maintain currency of accreditation, Accredited Practices must undergo a detailed Annual Leadership Audit and attend ongoing leadership training.

Randwick City Business Excellence Award – 2013 Winners

The Randwick City Business Excellence Awards are designed to recognise and celebrate outstanding local businesses dedicated to delivering exceptional products and services as voted by the community.

The Awards are held every two years and provide a great opportunity for local organisations to promote their business, build brand awareness and enhance the relationship with their customers.

Award finalists are selected based upon nominations and public voting with the winners chosen by a team of judges who anonymously visit the businesses.

Drop Off Service

  1. Stop at the front of the practice 5-10 minutes before your appointment (yellow area in photo)
  2. Bring your pet to reception, or call our team to pick up your pet.
  3. We’ll look after your pet while you find a place to park, and while you retrieve your car after your appointment.

The drop-off area is highlighted yellow in the photo above.

Monthly Staff Training

Because the team Struggletown always pride ourselves on giving both the best and most up to date care for your pet, as well as the amazing customer service to go along with this, we will be closing our doors, and turning our phones off for 2 hrs in the middle of the day for staff training/meetings towards the end of each month so that we are able to service our clients in the best possible way. We will of course re-open like normal at the end of this. For any critical emergencies during this time please phone the emergency clinic phone number that is on our answering machine. Thank you for your understanding.

Struggletown Veterinary Hospital

(02) 9398 8000

Book Online

148 Barker St, Randwick NSW 2031
reception@struggletownvet.com.au

Monday to Friday: 7:30am - 9:00pm
Saturday: 9:00am - 5:00pm
Sunday: 9:00am - 1:00pm

Providing Quality Vet Care Near:
Randwick, Coogee, Kingsford, Daceyville, Kensington, Bronte, Waverley, Queens Park, East Gardens, Pagewood, Hillsdale, Maroubra.

 

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