Our Support Staff

Courtney O


Courtney began working at Struggletown in 2010 after working in the fashion industry for many years. Courtney is a qualified nurse after completing a certificate III and IV of Veterinary Nursing and has a special interest in Rabbits and Guinea pigs. Courtney loves coming to work everyday and seeing the patients as well as working with such a compassionate and dedicated team. You will often find Courtney teaching Monkey our clinic cat new tricks.

Courtney shares her home with her Birman cat “Lord Caesar Schnitzel Von Crumb” and a Dogue De Bordeaux Called Augustus who has over 22.5k followers on Instagram. In her free time enjoys spending time with her family, friends and travelling.


Customer Services Advocate/Puppy school director

Nicky began running puppy school four years ago but after years in the boating industry decided to follow her passion. Nicky completed her certificate IV in companion animal services through the DELTA society and joined the team in 2011.

Nicky is always easily found by her bright pink top and chirpy personality. Working along Nicky is her baby “Harley” the Beagalier. Nicky also shares her home with 4 budgies. When Nicky is not working she spends her free time paddle boarding, running our good manners class and spending time with her furry and feathered family.



After 25 years co-ordinating services for people with disabilities, Cindy decided to follow her passion to work with animals. She joined the team at Struggletown in 2015 after completing the cert IV in Veterinary Nursing and also attained a cert IV in Companion Animal Servics and a Diploma in Companion Animal Behaviours. Cindy hopes to continue her studies in order to widen her knowledge in small animal care. Cindy shares her home with her beloved paraplegic Chihuahua cross, Marnie, Lovable Chi, Taco and her five rescue cats (Beastie, Billy, Loki, Munchkin and Swish) as well as various foster kittens and her long-suffering husband, Steve! Her free time is spent with family (both two and four-legged), cooking, making yummy pet treats in her hehydrator and trying to master the art of cross-stitch.



Jess has recently joined the Struggletown team after a few years out of the industry while raising her little girl. She started her vet nursing career in Wagga Wagga while doing a degree in Animal Science. This is where she was lucky enough to experience working with a wide range of animals from cats and dogs to goats, kangaroos and even wedge tailed eagles! These experiences made her fall in love with the job and she hasn’t looked back since.

She has a particular interest in surgical nursing and anaesthesia and takes pride in helping your pets get through their procedures smoothly and safely.

She has often been referred to as a ‘crazy cat lady’, though she will dispute the crazy part. She has a passion for animal rescue and has raised and rehomed over 60 cats and kittens including the handsome fellow in the (above/below) picture.

When not working, Jess can be found going on adventures and getting muddy with her wild toddler.



Martina graduated as a veterinarian at the University of El Salvador in Argentina. She first came to Australia on holidays and fell in love with it. Even though she never imagined working outside Argentina, she has decided to stay in Australia long term for the adventure, experience and lifestyle, with her partner Julian, and her rescue dog Enzo.

She is working towards becoming an accredited vet here in Australia, and until such time she is working as a valued member of the Struggletown nursing team bringing huge amounts of knowledge and experience in caring for our patients. She loves working as part of the Struggletown team which is very supportive of her aspirations, and it greatly helps with her studies towards veterinary accreditation, as well as developing her English, but her accent is still quite thick, so if you call and speak to a young lady with a Sth American accent, please be patient J.



Katherine began working at Struggletown in 2020 after working in the hospitality industry for many years.

Katherine is a qualified nurse after completing certificate II in animal studies and certificate IV in veterinary nursing and is also qualified to microchip companion animals.

She has a passion for cats and has hand raised and rehomed over 100 kittens including her own 7 cats.

In her own time enjoys doing tapestry.

Get In Touch!


148 Barker St,
Randwick NSW 2031


(02) 9398 8000




Mon to Fri: 7:30am – 9:00pm
Sat: 9:00am – 5:00pm
Sun: 9:00am – 1:00pm

Providing Quality Vet Care Near:
Randwick, Coogee, Kingsford, Daceyville, Kensington, Bronte, Waverley, Queens Park, East Gardens, Pagewood, Hillsdale, Maroubra.